Rewards Points are earned each time you visit Eagle Farm or Doomben Racecourse and swipe your Member Rewards card at a kiosk, or when you purchase Food or Beverage. Think of these points as cash to be used on Food & Beverage in the Members’ Reserve. Each time you use your points, your oldest points will be redeemed first. We recommend you regularly use your points and redeem the majority of your balance at least every six months to avoid your points expiring.
Your Status Credits influence your level. Your Status Credits will accumulate each month. On the first of each month any Status Credits earned more than six months previously will expire.
To redeem points, simply present your card to staff at Food & Beverage outlets in the Members’ Reserve.
- 500 points = $5 cash
- 1000 points = $10 cash
- 2000 points = $20 cash
- 5000 points = $50 cash
You can check the balance of your rewards points or status credits at any time by:
- Swiping your membership card in the members’ kiosk,
- Insert your membership card into a gaming machine card reader, or
- Ask a staff member at the bar and food outlets
For Members in the Stakes, Cup and Derby levels, your Members Rewards Points will expire if they have not been used one year after you have earned them. For example, points earned during May 2018 will expire on 1st June 2018.
Each time you use your points, your oldest points will be redeemed first. We recommend you regularly use your points and redeem the majority of your balance at least every six months to avoid your points expiring. You can check if you have any points set to expire the following month at the Members’ kiosk.
Levels are reviewed every six months on 1st February and 1st August. If you do not have the required amount of status credits to stay on your current level on these dates you will move back down to the corresponding level, however you will move back up as soon as you have earned enough status credits. If you have achieved a level due to your tenure with the Brisbane Racing Club you will not be moved down a level.