Member Rewards Program


The Member Rewards Program is designed to reward you every time you visit Doomben and Eagle Farm Racecourse, as well as your years of tenure and spend on racedays.

Your Member Rewards Card is your key to the Member Rewards Program. Simply swipe your Member Rewards Card at the kiosks in the Members’ Reserve when you purchase food or beverage from the bars in the Members’ Reserve to be rewarded. Use your Rewards points to redeem food and beverages at any raceday.

 

MOET & CHANDON CHAIRMAN’S CLUB MEMBERS, FULL MEMBERS, YOUNG FULL MEMBERS, PERPETUAL MEMBERS, LIFE MEMBERS AND 35+ YEAR SERVICE MEMBERS HAVE ACCESS TO THE MEMBER REWARDS PROGRAM.

  • 10% off Food & Beverage Purchases (20% for Moet & Chandon Chairman’s Club Members only)
  • Extra % Off Food & Beverage Purchases when paying with points, depending on your status level (see table below for more information).
  • Monthly Member Cash prize draws of $1000 per month. Draws held on the last Saturday raceday of each month (excluding Channel Seven Brisbane Racing Carnival and Tattersall’s Club Racedays).
  • Instant ‘Surprise and Delight’ prizes included 
  • Bonus points on the last Saturday raceday of each month (excluding the Channel Seven Brisbane Racing Carnival and Tattersall’s Club Racedays). 

Status level

What are Rewards Points?

Rewards Points are earned each time you visit Eagle Farm or Doomben Racecourse and swipe your Member Rewards card at a kiosk, or when you purchase Food or Beverage. Think of these points as cash to be used on Food & Beverage in the Members’ Reserve. Each time you use your points, your oldest points will be redeemed first. We recommend you regularly use your points and redeem the majority of your balance at least every six months to avoid your points expiring.

What are Status Credits?

Your Status Credits influence your level. Your Status Credits will accumulate each month. On the first of each month any Status Credits earned more than six months previously will expire.

How can I redeem points?

To redeem points, simply present your card to staff at Food & Beverage outlets in the Members’ Reserve.
  • 500 points = $5 cash
  • 1000 points = $10 cash
  • 2000 points = $20 cash
  • 5000 points = $50 cash

How to check your rewards points and status credits balance?

You can check the balance of your rewards points or status credits at any time by:
  • Swiping your membership card in the members’ kiosk,
  • Insert your membership card into a gaming machine card reader, or
  • Ask a staff member at the bar and food outlets

Will my Rewards Points expire?

For Members in the Stakes, Cup and Derby levels, your Members Rewards Points will expire if they have not been used one year after you have earned them. For example, points earned during May 2018 will expire on 1st June 2018.

How can I avoid expiry of my Rewards Points?

Each time you use your points, your oldest points will be redeemed first. We recommend you regularly use your points and redeem the majority of your balance at least every six months to avoid your points expiring. You can check if you have any points set to expire the following month at the Members’ kiosk.

Can I move down a Status Level?

Levels are reviewed every six months on 1st February and 1st August. If you do not have the required amount of status credits to stay on your current level on these dates you will move back down to the corresponding level, however you will move back up as soon as you have earned enough status credits. If you have achieved a level due to your tenure with the Brisbane Racing Club you will not be moved down a level.