Brisbane Racing Club Ltd understands and appreciates that you may be concerned about your privacy and about the confidentiality and security of information we receive about you. Brisbane Racing Club is committed to protecting your privacy and to complying with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles.
The Brisbane Racing Club collects personal information from the Membership Application Form. The personal information Brisbane Racing Club collects includes name, contact details, including postal address, e-mail address, telephone number(s), date of birth, occupation, other club details, any court convictions, defaulter, insolvency or bankrupt details. The Membership Department personnel, Chief Executive and the Brisbane Racing Club Board view these details. We also obtain amendments to your details when you advise us via the annual Subscription Renewal Notice or from correspondence you have sent us.
Brisbane Racing Club also collects information from Race-book competitions, Restaurant feedback forms, internet ticket sales, and competitions. The information Brisbane Racing Club collects includes the name, address details, phone number, age, sex and membership number if applicable. This information is stored by the Brisbane Racing Club for future marketing activities.
Terms and conditions of entry
Brisbane Racing Club and other authorised parties carrying out photography and/or video recording at the racecourse throughout the day which may feature patrons. By accepting these regulations, and entering the racecourse, you agree Brisbane Racing Club, or any authorised party may use such images in perpetuity in any promotional, advertising or publicity material in any format whatsoever. You further agree that copyright in these materials rests with Brisbane Racing Club or such authorised party (as the case may be).
Should you wish any images of yourself not to be used by Brisbane Racing Club in any promotional, advertising or publicity please contact Brisbane Racing Club.
Brisbane Racing Club also collects personal information from private sponsors and individuals who hold functions.
Brisbane Racing Club also collects personal information for Bookmakers and Trainers wishing to conduct business at our racecourses. This information is then held securely. Credit card details may be collected for persons nominating a horse for a race, membership, functions, etc. This information is only retained for as long as necessary to fulfill the immediate purpose for which the information was collected or as required by law.
We may also collect your personal information from third parties or through publicly available sources. We collect your personal information from these third parties to enable the delivery of services, ticketing, and events.
USE AND DISCLOSURE OF INFORMATION:
We use personal information for many purposes in connection with our functions and activities, including the processing of membership, service delivery, general administration, events and ticketing, and marketing of the Brisbane Racing Club.
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information in the course of delivering products and services.
Information provided by you may be disclosed to third-party service providers in connection with the administration and operation of our business (for example mail houses) and for the purposes of enabling promotions and offers to Brisbane Racing Club members.
PERSONAL INFORMATION QUALITY:
Our goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, complete or up-to-date, contact us and we will use all reasonable effort to correct the information.
PERSONAL INFORMATION SECURITY:
Brisbane Racing Club maintains strict standards and security procedures to prevent unauthorised access to your personal information and ensure correct use of information. Access to your personal information is protected from unauthorised access through the use of a login name, a secure password and restricted network access. Brisbane Racing Club operates secure data networks protected by industry standard firewall and password protection. Brisbane Racing Club takes all reasonable steps to ensure that your information is secure on our systems. Only certain employees have access to the information you provide us. Brisbane Racing Club imposes strict rules on our employees who have access to the databases that store your information or to servers that host our services.
ACCESS TO PERSONAL INFORMATION:
You will always have access to the information that you provide to Brisbane Racing Club. You can request us to provide you with access to the personal information Brisbane Racing Club holds about you, at any time.
CHANGES TO THIS STATEMENT:
Brisbane Racing Club may make changes to this Policy from time to time for any reason. We will publish those changes on our website. This Policy was last amended May 2023.
LINKS TO OTHER WEBSITES:
Our website contains links to other websites and this Policy has no application to these other websites. We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third-party provider or website. Third-party providers and websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
If you would like further information regarding this Policy or if you think we have breached any aspect of this Policy, please contact us by any of the following means:
Telephone on (07) 3268 2171 between 9am and 5pm Monday to Friday
In writing to the address below:
Brisbane Racing Club Ltd
P.O. Box 817
Hamilton Central QLD 4007